Business Improvement Techniques

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Business Improvement Techniques Level 2 Intermediate Apprenticeship

There are a number of components that make up a Business Improvement Techniques Intermediate Apprenticeship. Here you will find an outline of the qualifications you will achieve and the units and vocational areas you will cover throughout your training as well as other important information such as timescales, funding and what this qualification can lead to.


Intermediate Apprenticeship in Improving Operational Performance, which includes:

  • A competence qualification: NVQ Level 2 Diploma in Business Improvement Techniques
  • A knowledge qualification: Level 2 Certificate in Business Improvement Techniques
  • Functional Skills Maths Level 1
  • Functional Skills English Level 1
  • Employment Rights and Responsibilities


The apprenticeship is made up of mandatory units which cover the essential skills required for working in a business or manufacturing environment. These could include:

  • Effective Team Working
  • Organisation Techniques
  • Continuous Improvement Techniques
  • Visual Management Systems
  • Six Sigma methodology
  • Statistical analysis

How Much Does It Cost?

About The Training

Assessment method: There are various methods available that can be tailored to suit your needs, such as:

  • Observation
  • Examination of case history
  • Product evidence
  • Witness testimony
  • Questioning

All teaching, learning and assessment for the qualification will take place in the workplace. There is no requirement to attend college.

Want More Detailed Information?

View the NVQ standards here.

View the Technical Certificate standards here.

What About The Future?

The purpose of this pathway is to enable BIT trained employees to make a contribution to the overall efficiency of their manufacturing or engineering business.

The NVQ is about how to continuously improve the processes and procedures involved in carrying out work.

It is likely that Intermediate Apprentices will progress on completion of this pathway to work in various aspects of the business to identify and eliminate waste, create flow and improve quality, leading to greater efficiency and increased profitability.

More generally, most ex-apprentices aspire to a combination of internal promotion within their company to team leader or supervisor level, while at the same time taking Further Education qualifications to augment their knowledge.

Some apprentices will go on to complete the Operations and Quality Improvement Advanced Apprenticeship Framework which has been produced in partnership with major employers and their supply chains to develop a pool of talent across the UK to support businesses to become more productive and remain competitive often in global markets.

The Framework components set out the skills, knowledge and understanding employees will require in order to support businesses to identify and then deliver continuous and sustainable quality, cost, delivery improvements for existing or new products, processes and/or services. Typical job roles could include Business Improvement Co-ordinators, Lean Manufacturing Facilitators, Production Team Leaders and Six Sigma Quality and Reliability Co-ordinators.

To further assist apprentices plan their careers we recommend they visit the following websites:

Further Information

Entry requirements: You must be employed in a business or manufacturing environment carrying out business or manufacturing tasks for at least 16 hours per week.

It is likely that there will be a mix of entrants into this pathway. Although some will be school leavers who have completed their GCSE studies and in some cases relevant vocational activity such as a Diploma in Manufacturing or other related activity, Pre-Apprenticeship programme or extended work experience - it is highly likely that older apprentices in the 18 to 24 age category and adults post 25 will also use this pathway, who have worked in a process driven context and are now considering an Intermediate Apprenticeship.

Particular interest would be shown to those applicants who have had previous work experience or employment in the sector.

This pathway would particularly suitable for those people who are good at problem solving and enjoy organising activities.

Getting Started

To get started please complete the form below and one of our team will contact you ASAP.

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