Cleaning and Support Services

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Cleaning and Support Services Level 2 Intermediate Apprenticeship

There are a number of components that make up a Cleaning and Support Services Intermediate Apprenticeship. Here you will find an outline of the qualifications you will achieve and the units and vocational areas you will cover throughout your training as well as other important information such as timescales, funding and what this qualification can lead to.


Intermediate Apprenticeship in Cleaning and Environmental Support Services, which includes:


  • A competence qualification: Level 2 Certificate in Cleaning and Support Services Skills
  • A knowledge qualification: Level 2 Certificate in Cleaning Principles
  • Functional Skills Maths Level 1
  • Functional Skills English Level 1
  • Employment Rights and Responsibilities

The apprenticeship is made up of mandatory units which cover the essential skills required for working in a cleaning environment, such as health and safety, communicating effectively and developing yourself. There are then a variety of optional units to choose from which focus on the specific tasks you carry out within your role which could include:

  • Working on your own and with others
  • Cleaning internal and external services
  • Cleaning different environments such as washrooms and food areas
  • Deep clean of equipment and surfaces
  • Dealing with routine and non-routine waste
  • Carry out maintenance and minor repairs

How Much Does It Cost?

About The Training

Assessment method: There are various methods available that can be tailored to suit your needs, such as:

  • Observation
  • Examination of case history
  • Product evidence
  • Witness testimony
  • Questioning

All teaching, learning and assessment for the qualification will take place in the workplace. There is no requirement to attend college.

Want More Detailed Information?

View the NVQ standards here.

View the Technical Certificate standards here.

What About The Future?

Progression from the Intermediate Level Apprenticeship in Cleaning & Support Services

  • Advanced Apprenticeship in Cleaning Supervision
  • Advanced Apprenticeship in Facilities Management
  • Qualifications in Team Leading
  • Progression to team leader, supervisor roles
  • Into higher level management positions, managing several contracts and a large number of staff

Upon completion of the apprenticeship an employee can apply for membership of the professional organisation the British Institute of Cleaning Science (BICS)

For further information about careers in cleaning visit:

Further Information

Entry requirements: You must be employed in a cleaning environment carrying out cleaning tasks for at least 16 hours per week.

Apprentices can enter Cleaning from any background and qualifications are not essential.

Employers are looking to attract applicants from a wide range of backgrounds and experience. There are no minimum requirements and formal qualifications are not necessary. Applicants will be expected to have basic literacy and numeracy skills on which this apprenticeship will build, whilst being willing to work as part of a team and have a keen interest in providing high standards of customer service.

If working as a window cleaner or as a specialist cleaner there will be a need to work at heights and in enclosed spaces.

Getting Started

To get started please complete the form below and one of our team will contact you ASAP.

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Apprenticeship Levy

The new apprenticeship levy on employers will be introduced in April 2017 and will help fund employer apprenticeship schemes and reach the target of delivering three million apprenticeships by 2020.

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