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Retail Level 3 Advanced Apprenticeship

​There are a number of components that make up a Retail Advanced Apprenticeship. Here you will find an outline of the qualifications you will achieve and the units and vocational areas you will cover throughout your training as well as other important information such as timescales, funding and what this qualification can lead to.

You can choose one of 3 pathways on the Advanced Apprenticeship allowing you to specialise in the area you want. They are:

  • Sales Professional
  • Visual Merchandising
  • Retail Management


    ​Advanced Apprenticeship in Retail, which includes:


    • A competence qualification, one of the following:
      • Level 3 Diploma in Retail (Sales Professional)
      • Level 3 Diploma in Retail Skills (Visual Merchandising)
      • Level 3 Diploma in Retail Skills (Management)
    • A knowledge qualification: Level 3 Certificate in Retail Knowledge
    • Functional Skills Maths Level 2
    • Functional Skills English Level 2

    The apprenticeship is made up of mandatory units which cover the essential skills required for working in a retail environment, such as working effectively in a retail team. There are then a variety of optional units to choose from which focus on the specific tasks you carry out within your role which could include:

    • Receiving and displaying goods and materials
    • Stock keeping
    • Processing orders and returned goods
    • Helping customers choose products
    • Dealing with customer queries and complaints
    • Processing payments
    • Visual merchandising
    • Giving customers a positive impression of yourself and the organisation
    • Health and Safety
    • Making decisions
    • Planning the work of a team and providing support for team members

    How Much Does It Cost?

    About The Training

    ​Assessment method: There are various methods available that can be tailored to suit your needs, such as:

    • Observation
    • Examination of case history
    • Product evidence
    • Witness testimony
    • Questioning

    All teaching, learning and assessment for the qualification will take place in the workplace. There is no requirement to attend college.

    What About The Future?

    Progression from the Advanced Level Apprenticeship in Retail


    • on completion of this Apprenticeship, apprentices will be competent to work as a Senior Sales Assistant, Craft Expert or Style Adviser;
    • following further training and development, apprentices may progress to more senior positions such as Team or Branch Manager or specialist areas such as learning and development or warehousing.

      Further and Higher Education:

      • Higher level retail qualifications in buying and merchandising, visual merchandising or generic qualifications in management;
      • Foundation degrees in Retailing (other retail titles available), including a technology assisted version of the programme;
      • BA Honours degree in Retail.

        For further information about careers in retail visit

        Further Information

        ​Entry requirements: You must be employed in a retail environment carrying out retail tasks for at least 16 hours per week.

        This framework does not impose any entry restrictions as retailers employ individuals from all abilities.

        Employers are looking for applicants who have a keen interest in providing high levels of customer service and can be flexible with their skills.

        Examples of progression routes into this pathway include:

        • Apprentices will undergo an initial assessment to identify prior learning and experience which may count towards the achievement of this Apprenticeship.
        • experience of working in retail or customer service at level 2
        • Intermediate Level Apprenticeship in Retail;
        • GCSEs

          Getting Started

          To get started please complete the form below and one of our team will contact you ASAP.

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          Apprenticeship Levy

          The new apprenticeship levy on employers will be introduced in April 2017 and will help fund employer apprenticeship schemes and reach the target of delivering three million apprenticeships by 2020.

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