Business Admin
Mandatory units
Candidates must complete all of these units:
- DP7D 04 Carry Out Your Responsibilities at Work 2
- DP7A 04 Work Within your Business Environment 2
Optional units
Candidates must also complete 3 of the following units, in addition to the mandatory units:
- DD56 04 Ensure Your Own Actions Reduce Risks to Health and Safety
- DP80 04 Maintain Customer Relations
- DP7A 04 Work Within your Business Environment 2
Optional units
Candidates must also complete 3 of the following units, in addition to the mandatory units:
- DD56 04 Ensure Your Own Actions Reduce Risks to Health and Safety
- DP80 04 Maintain Customer Relations
- DP81 04 Manage Diary Systems
- DP6F 04 Organise Business Travel and Accommodation
- DP7K 04 Deal with Visitors
- DE7Y 04 Process Customer Financial Transactions
- DE81 04 Operate Credit Control Procedures
- DP73 04 Store, Retrieve and Archive Information
- DP6Y 04 Research and Report Information
- DP8A 04 Organise and Support Meetings
- DJ5N 04 Use IT Systems 2
- DJ5W 04 Use IT to Exchange Information 2
- DJ60 04 Word Processing Software 2
- DJ61 04 Spreadsheet Software 2
- DJ62 04 Database Software 2
- DJ65 04 Presentation Software 2
- DJ66 04 Specialist or Bespoke Software 2
- DP75 04 Use a Telephone System
- DP88 04 Operate Office Equipment
- DP6K 04 Prepare Text from Notes
- DP6M 04 Prepare Text from Shorthand
- DP6L 04 Prepare Text from Recorded Audio Instruction
- DP6P 04 Produce Documents
- DP78 04 Work Effectively with Other People
- DD7R 04 Calculate Critical Dates for Sentences
- DD7Y 04 Make Administrative Arrangements for the Appearance of Individuals at Court
- DD80 04 Make Administrative Arrangements for the Movement of Individuals Outside the Custodial Environment
- DD7K 04 Administer Documentation for the Appeals Process
- DD7M 04 Administer Personal Money for Individuals in Custody
- DD83 04 Prepare Documentation to Help Authorities Decide the Conditions on which to Release Individuals from Custody
- DD81 04 Make Administrative Arrangements for the Release of Individuals from Custody
- DD7W 04 Contribute to Maintaining Security and Protecting Individuals' Rights in the Custodial Environment
Business Admin
Mandatory units
Candidates must complete all of these units:
- DP7E 04 Carry Out Your Responsibilities at Work 3
- DP7C 04 Work Within your Business Environment 3
Optional units
Candidates must also complete 4 of the following units, in addition to the mandatory units.
Candidates must select a minimum of 3 units from Group B.
Group A
- DD56 04 Ensure Your Own Actions Reduce Risks to Health Safety
- DP81 04 Manage Diary Systems
- DP6F 04 Organise Business Travel and Accommodation
- DJ5N 04 Use IT Systems 2
- DJ5W 04 Use IT to Exchange Information 2
- DJ62 04 Database Software 2
- DJ65 04 Presentation Software 2
- DJ66 04 Specialist or Bespoke Software 2
- DP6K 04 Prepare Text from Notes
- DD7W 04 Contribute to Maintaining Security and Protecting Individuals’ Rights in the Custodial Environment
- DD7Y 04 Make Administrative Arrangements for the Appearance of Individuals at Court
Group B (Candidates must select a minimum of 3 units from Group B)
- F4HN 04 Provide Administrative Support in Schools
- DP74 04 Supervise an Office Facility
- DP6N 04 Procure Products and Services
- DP7X 04 Manage and Evaluate Customer Relations
- DP84 04 Manage the Payroll Function
- D34F 04 Completing Year End Procedures
- DP86 04 Monitor Information Systems
- DP71 04 Plan and Run Projects
- DP70 04 Research, Anaylse and Report Information
- DP6J 04 Plan, Organise and Support Meetings
- DP7T 04 Make a Presentation
- DP89 04 Organise and Co-ordinate Events
- DJ6J 04 Word Processing Software 3
- DJ6K 04 Spreadsheet Software 3
- DJ63 04 Website Software 2
- DJ64 04 Artwork and Imaging Software 2
- DP7L 04 Design and Produce Documents
- DP6G 04 Plan and Implement Innovation and Change
- DR4A 04 Develop Productive Working Relationships with Colleagues
- DP6T 04 Provide Leadership for Your Team
- DP6M 04 Prepare Text from Shorthand
- DP6L 04 Prepare Text from Recorded Audio Instructions
- DD7P 04 Calculate and Verify Critical Dates for Sentences
- F13S 04 Investigate Cases
- DD85 04 Verify the Release Process
- DD7X 04 Maintain Agricultural and Horticultural Records and Prepare Claims for Subsidies
- DD7L 04 Administer Legal Files
- DD86 04 Administer Representations
- DD7N 04 Administer the Appeals Process
- DV5F 04 Administer Case Files
- DV5G 04 Administer Appeals
Business and Administration
Mandatory units
Candidates must complete all of these units:
- DP7G 04 Carry Out Your Responsibilities at Work 4
- DP7F 04 Work Within your Business Environment 4
Optional units
Candidates must also complete 4 of the following units, in addition to the mandatory units.
Candidates must select a minimum of 3 units from Group B.
Group A
- DP7X 04 Manage and Evaluate Customer Relations
- DP70 04 Research, Analyse and Report Information
Group B
Candidates must select 3 units from Group B
- DP7W 04 Manage an Office Facility
- DP7Y 04 Manage Contracts
- DP87 04 Negotiate and Agree Budgets
- DP85 04 Monitor and Review the Implementation of Corporate Objectives, Strategies and Policies
- DP7R 04 Inform and Facilitate Corporate Decision-Making
- DP7N 04 Evaluate Internal and External Factors and Promote Partnership Working
- DP83 04 Manage Risk
- DP7J 04 Create and Manage Information Systems
- DP82 04 Manage Projects
- DP7H 04 Chair Meetings
- DP6R 04 Promote Innovation and Change
- DP7M 04 Develop Productive Working Relationships with Colleagues and Stakeholders
- DP6H 04 Allocate and Monitor the Progress and Quality of Work in your Area of Responsibility
- DP6X 04 Recruit, Select and Keep Colleagues
- DP6W 04 Provide Learning Opportunities for Colleagues
- DP6V 04 Provide Leadership in your Area of Responsibility