Sales

Mandatory units (2)

• Manage and prioritise time for sales activities
• Demonstrate compliance with legal, regulatory and ethical requirements for sales activities

Optional Units

(select 1 from Group B))

• Sell products and services face-to-face
• Sell products and services over the telephone

(select 3 from Group C))

• Obtain and analyse sales related information
• Develop, implement and monitor call plans
• Manage your own personal and professional development in sales
• Sell products and services at trade fairs, exhibitions or conferences
• Undertake sales demonstrations
• Generate and follow up sales leads
• Handle objections and close sales
• Input and access data in your organisation’s information systems
• Assist customers to obtain finance for purchases
• Process customers orders and payments
• Monitor the delivery of products
• Ensure health and safety requirements are met in your area of responsibility

Mandatory units (3)

• Generate and follow-up sales leads
• Handle objections and close sales
• Demonstrate compliance with legal, regulatory and ethical requirements for sales activities

Optional Units (select 4)

• Obtain and analyse sales-related information
• Analyse competitor information
• Lead and Manage sales’ projects
• Contribute to the development of new products and services
• Assess customer creditworthiness
• Pricing to promote products and services
• Lead a sales team
• Provide learning opportunities for colleagues
• Motivate sales professionals and sales partners
• Monitor and evaluate sales team performance
• Develop sales proposals and quotations
• Prepare and run sales meetings
• Develop and deliver a professional sales presentation
• Develop your own personal networks
• Use direct marketing to support sales activities
• Sell products or services face-to-face
• Sell products or services over the telephone
• Sell products or services in international markets
• Assist customers to obtain finance for purchases
• Meet your customer’s after sales service needs
• Implement change
• Ensure health and safety requirements are met in your area of responsibility